E CH - a year ago
Friendly and quick service
Harshvardhan Ratnaparkhee - 3 years ago
Good
Kristian Cagalj - 9 months ago
Disappointing Service and Questionable Billing
My wife brought her car to the branch with brand-new summer tires already mounted. The request was clear: the new tires were simply to be mounted and the old ones stored – nothing more.
Nevertheless, we were billed for a package of services that included "tire exchange, storage, and balancing." When I asked on-site why new tires even needed balancing, I was told it was "a precaution for the next season." This makes no sense to me, especially since the tires were brand new.
The employee in charge even became loud and unfriendly towards my wife. He claimed he hadn't billed everything in the first place and would now rectify that, since they had also "repaired" one of the tires. This was one of the old tires – repaired on their own initiative, without consulting us. When I directly asked who had authorized this repair, the only response was: "That's how we do it."
When I picked up the stored rims two months later, they were simply handed to me without any protection whatsoever (no bags or covers).
We paid around €140 for this very disappointing service. Unfortunately, I cannot recommend this branch.
7 ap - a month ago
The most expensive auto repair shop I know.
€199 for tire mounting on R19 wheels...
Gerhard L - a year ago
I have been supporting them for almost 10 years and have never had a problem. Always effective, fast and good service. I am grateful for the online appointment function but wish one could also change an appointment online.
