Ronny Noack - 4 years ago
Top
Albert Rubens - 9 years ago
Cool
Alex - 3 months ago
We had a breakdown on our trip south. We didn't have to wait. The diagnosis was made quickly, and the necessary spare part was delivered within two hours and then quickly installed. The price was very fair, and the staff were all very friendly, competent, and helpful. Thank you very much!
Gold Sourcedis - 2 months ago
Yesterday I booked an appointment for 8:00 AM today to have my tires changed. Today, my father and I drove there in two cars. Upon arrival, the receptionist briefly went into the workshop, then an employee came out and informed us that they wouldn't be changing tires today due to inventory.
This wasn't mentioned at all when I booked the appointment. The only response was a curt, "There's nothing we can do about that." The only "solution" offered was a new appointment in a week, without any attempt to accommodate me, offer a discount, or make an exception to get the tires changed on-site.
The entire trip was for nothing. Customer service was practically nonexistent, and their demeanor was unprofessional. A very negative first impression.
Alexander Zillmann - a month ago
My car broke down on Saturday evening. The tow truck driver (Thomas S., a great guy) arrived within 30 minutes. Everything from the towing and rental car to the repairs was handled flawlessly. If you ever break down, this is the place to go. :-)
